Howard Schultz tells Starbucks to fix its stores and mobile app to reverse
'fall from grace'
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Ex-CEO Howard Schultz says Starbucks needs a "maniacal focus on the
customer experience" and to make its app an "uplifting experience" to boost
sales.
Tuesday, October 2, 2012
What happens to stolen art? (video)
A former FBI agent who is an expert in stolen art chats with business reporter Stuart Pfeifer and deputy business editor Joe Bel Bruno following the theft of $10 million in artworks from bond king Jeffrey Gundlach's Santa Monica home. Retired FBI agent Robert K. Wittman said wealthy individuals can afford to buy expensive paintings but often don't take the precautions necessary to protect them. That's why it's much more common for valuable art to be stolen from private individuals' homes than from museums and galleries, he said. Read more at http://goo.gl/NraE8
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